FAQ

  1. WHAT IS THE COST OF SHIPPING?

Shipping is 4 euro + VAT in all of Italy, for orders under 50 euro.

  1. WHEN WILL I RECEIVE MY ORDER?

You order will be sent out on the same day if we receive it on a business day before 11:30am, otherwise it will be shipped on the next business day. Estimated delivery is 2-4 business days after shipping.

  1. IS IT POSSIBLE TO HAVE FREE SHIPPING?

Shipping is free in all of Italy for orders over 50 euro.

  1. HOW CAN I PAY FOR MY ORDER?

Our payment methods are: Paypal, credit card, or cash on delivery.

  1. IS IT POSSIBLE TO PAY CASH ON DELIVERY?

Yes, you can order from the website and choose your delivery options and then the payment method. If you choose cash on delivery, there is a surcharge of of 3.5€ per order, VAT included.

  1. CAN I HAVE A TAX INVOICE?

Of course, you can request it while checking out after selecting the payment method.

  1. WHAT IS THE MINIMUM ORDER?

There is no minimum order.

  1. CAN I ORDER MULTIPLE ITEMS?

Of course, it is possible to order multiple items in one order.

  1. DO YOU GIVE A DISCOUNT FOR LARGE ORDERS?

For any information regarding this contact us by email on chicchiniaromini@gmail.com.

  1.  DO I NEED TO HAVE AN ACCOUNT TO PLACE AN ORDER?

No. Purchasing from shop.chicchiniaromini.com is an easy and fast process, without the need for long registrations or passwords or client codes. However we recommend creating an account if you wish to check out quicker when placing orders.